Privacy Policy

Last updated: 26 August 2025

This Privacy Policy describes how this website (hereinafter the “Website”, “we” or “us”) collects, uses and discloses your personal data when you visit or use our services, shop via the Website, or otherwise communicate with us (collectively, the “Services”). For the purposes of this notice, “you” and “your” refer to the user of the Services, whether a customer, a visitor to the Website, or another person whose information is collected under this notice.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. We will post the updated version on the Website, change the “Last updated” date, and take additional steps where required by law.

Collection and use of personal information

To provide our Services, we collect personal information in various ways as set out below. The type of information varies depending on how you interact with us.

In addition to the specific uses stated, we may use this information to communicate with you, improve the Services, comply with legal obligations, enforce applicable terms, and protect our rights and the rights of other users.

Personal information collected

Information collected directly from you

Information you provide to us may include:

• Contact details: name, address, phone and email.

• Order information: name, billing and delivery addresses, payment confirmation, email and phone.

• Account information: username, password, security questions.

• Customer service information: messages you send to us via the Services.

Some features require you to provide certain data. If you choose not to provide it, you may not be able to access or use those features.

Usage information

We automatically collect certain data (“Usage Data”) through technologies such as cookies and pixels, including:

• Device and browser information

• IP address

• Network connections

• Interactions with the Website and the Services

Information collected from third parties

We may also receive information from external providers, such as:

• Platforms that support the Website and the Services

• Payment processors

• Online analytics and tracking services (pixels, SDKs, cookies, etc.)

All information collected from third parties is handled in accordance with this Privacy Policy. Please also review the section “Third-party websites and links.”

Use of personal information

Provision of services and products

We use your information to provide the Services, process payments, send notifications, manage your account, facilitate shipping and returns, and connect with other related services.

Marketing and advertising

We may send you marketing messages or personalise adverts both on this Website and on other websites. If you are resident in the EEA, these activities are based on our legitimate interests under Art. 6(1)(f) GDPR.

Security and fraud prevention

We use your information to detect illegal or suspicious activity. If you have an account, you are responsible for safeguarding your login credentials. If you suspect a breach, please contact us. In the EU, this processing is based on Art. 6(1)(f) GDPR.

Communication and service improvement

We use your information for customer support and to optimise the Service, also based on our legitimate interests under Art. 6(1)(f) GDPR.

Cookies

This Website uses cookies to operate, analyse and tailor your experience. For more information about cookies, see: https://www.shopify.com/legal/cookies.

You can set your browser to refuse or delete cookies, but this may impair the Website’s functionality. Blocking cookies does not necessarily prevent data collection by third parties.

Disclosure of your personal information

We may share your personal information with the following parties:

• Providers and third parties that deliver services (payments, storage, support, analytics, etc.)

• Marketing and business partners

• Third parties with your consent or at your explicit request

• Affiliated companies and entities within the same group

• In the event of mergers, acquisitions or legal proceedings

Categories of data and recipients

We do not collect or share sensitive information without your consent or for profiling purposes.

Third-party websites and links

The Website may contain links to other websites not affiliated with us. We are not responsible for their privacy practices and recommend that you review their policies.

Information provided on public platforms or social networks may be viewed by third parties.

Children’s data

The Services are not intended for minors. We do not knowingly collect information from minors. If you believe a minor has provided data, please contact us so we can delete it.

We do not “sell” or “share” personal information of individuals under 16 years of age as defined by applicable law.

Security and retention

While we take security measures, none is completely infallible. Avoid sending sensitive information via insecure channels.

The retention period for your information depends on its purpose of use and on legal or contractual obligations.

Your rights

Depending on where you live, you may have rights such as:

• Access to your data

• Erasure

• Rectification

• Data portability

• Opt-out of sale or sharing

• Restriction of processing

• Withdrawal of consent

• Contesting decisions

• Managing communication preferences

You can exercise these rights via the options on the Website or using the contact details below. We may request identity verification. Exercising your rights will not result in discrimination.

Complaints

If you wish to lodge a complaint about our privacy practices, you can contact us directly. You may also contact the competent data protection authority. For residents of the European Economic Area (EEA), you can find the list of authorities online.

International users

Your information may be transferred outside your country. For transfers from Europe, we use appropriate legal mechanisms, such as Standard Contractual Clauses or equivalent safeguards, to ensure adequate protection of your data.

Contact

For questions about this Privacy Policy or to exercise your rights regarding your personal data, you can contact us by email, phone, or at the postal address listed on the Website.